We have been using Randox Testing Services for a number of years to conduct our drug and alcohol testing programme. We find their services are excellent, with the RTS team (be that their Operations team, Lab team or our dedicated Account Manager) proactive, easily contactable and quick to help when needed. Their management of our random testing programme has really helped ensure we are complying with our D&A Policy, whilst also safeguarding our business.
Business Services Manager
In 2020, Sisk partnered with Randox to provide our drugs and alcohol testing programme across Ireland and the United Kingdom. We’ve been very satisfied with the level of service we’ve received to date and find David O’Regan and his colleagues to be very responsive and helpful with any issues that do arise. We’d have no hesitation in recommending Randox to any new clients who want to roll out a drugs and alcohol testing programme.
Head of Occ Health & Wellbeing
The US Men’s National Soccer Team used Randox Testing Services for our COVID-19 testing.
The service and professionalism provided by Randox Testing Services was exceptional and I would highly recommend their services to anyone. RTS was able to provide exactly what we needed as a team with easy at-home testing and quick turnaround times for our test results.
Their staff were extremely kind and their communication always clear. It was a pleasure working with RTS.
Men’s National Team Administrator US Soccer
McLaughlin & Harvey have engaged Randox Testing Services for our Random, With-Cause & Post Incident Drugs & Alcohol employee and contractor screening throughout UK & Ireland since 2017.
We have found RTS to be professional, reliable and highly competent in support of our drugs & alcohol testing programme. RTS have provided excellent on-site testing, customer service and reliable laboratory results when required.
RTS have consistently performed within our service level agreement and I would have no hesitation in recommending them for drug & alcohol testing services.
Group SHEQ Director
McLaughlin & Harvey
In 2018, I was tasked with trialling new providers for our Drug and Alcohol testing for our Group. It was aparant quite early on that compared to some of the other leading providers we also tested, that Randox Testing Services outshone the rest.
The service has always been personal to our needs and consistent, which assists us in managing our responsibilities with confidence.
Along with the Drug and Alcohol Testing we have recently acquired a sample of COVID 19 testing kits to trial and again the service has been prompt and efficient.
I would have no hesitation in recommending Randox Testing Services to others.
We have used Randox Testing Services (RTS) for the past 2 years. We have found their service to be very professional and all queries are dealt with swiftly and with integrity.
We look forward to continuing our relationship with RTS over the coming years.
Graham Construction are proud to be partnered with Randox Testing Services as their main drug and alcohol service provider.
Over the years they have given a consistent, prompt, efficient an professional service that delivered what was promised, when promised, to the proper agreed standards, which assists us in managing our relevant responsibilities with ease and confidence.
We would have no hesitation in recommending them to others.
Randox Testing Services has consistently provided an excellent reliable, service, which has enabled us to have the necessary flexibility within our unique operation, to continue to operate and provide assurances to our customers during these challenging times.
Our account manager is exceptionally obliging and has been available to answer any questions or concerns to ensure a rapid response, not only in the delivery of products, but also providing a link with technicians who process our results. This gives us the reassurances and confidence to meet commercial demands.
The general quality of service is excellent and Randox Testing Services always go over and above to ensure they deliver the finest high-quality service to us.
The test kits were very straightforward to use. The instructions were clear to use as was the YouTube guidance video. The recording onto the Randox system was easy and the speed of results was exceptional.
The support provided by Paul was amazing. He was extremely helpful, supportive and really went above & beyond.
Randox Testing Services for the presence of illegal and non proscribed drugs is a simple process and the results are available in a good timescale which is important in court cases. I have used the service for clients on a number of occasions and was always impressed. I recently had a problem with a matter and was impressed at the speed and ease with which it was resolved to my full satisfaction.
Randox Testing Services have provided Mabey Hire with an exceptional service for workplace drug and alcohol testing for many years. You can speak to any member of the team from customer services, collection staff and your account manager who are always willing to help and are highly experienced. It’s great to know that you have the support you need when it’s needed.
We have found them to be reliable and deliver a prompt turnaround of clear and accurate reports. They have provided a service tailored to us and our drug and alcohol policy.
I can also assure you that the service we receive from Randox is exceptional in all areas. The friendliness of the staff and swift responses to any submissions, queries, requests makes my job so much easier.
Thanks again for everything you (and the rest of the Randox teams) do to support me.
Yorwaste first engaged with Randox Testing Services in 2015 to develop a post-incident, with-cause testing policy. RTS were instrumental in helping us developing a policy and introduce the process to the business. In addition, they offered management training to help develop the business’ understanding of what to look for and do in relation to drugs and alcohol in the workplace.
We are currently looking at introducing pre-employment screening and, with RTS, exploring the benefits of this approach for our business.
We as a business would strongly recommend RTS in helping develop and deliver a robust approach to drugs and alcohol in the workplace.
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